1. Who we are
Reno Auto Works ("we," "us," "our") is an automotive repair shop located at 1690 Vassar Street, Reno, NV 89502. You can reach us at (775) 384-2098 or through this website.
2. What we collect
When you use our website or contact us, we may collect:
- Contact info you submit (name, phone, email, vehicle details, service description) via our quote/appointment form.
- Standard analytics data (browser, device, pages viewed, referring site) through Google Analytics via Google Tag Manager.
- Data automatically logged by our hosting provider (Cloudflare) for security and performance monitoring.
3. How we use it
We use the information you provide to:
- Respond to your service or quote request.
- Schedule appointments and follow up on service work.
- Improve the website and our service offerings.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Cookies & analytics
This site uses cookies for basic functionality and analytics. You can disable cookies in your browser settings. We use Google Analytics to understand how visitors use the site; you can opt out with the Google Analytics Opt-out Browser Add-on.
5. Third-party services
We use the following services that may collect data as part of their operation:
- Cloudflare (hosting, security, CDN)
- Google Analytics / Google Tag Manager (analytics)
- Google Maps (embedded map)
6. Your rights
You may request to see, correct, or delete the personal information we have about you by emailing us or calling (775) 384-2098. Nevada residents have specific rights under Nevada privacy law (NRS 603A) — contact us to exercise them.
7. Contact
Questions about this policy? Call (775) 384-2098 or drop by the shop at 1690 Vassar Street, Reno, NV 89502.